CVS has taken a hefty swing at consumers' wallets. There is now a cap of $40 per year for the amount of CVS Extra Bucks one can accumulate by filling prescriptions through the CVS pharmacy.
I telephoned the 800 number on the back of the CVS rewards card to ask why my quarterly Extra Bucks coupon printout was for $5.50, instead of four times that amount. Turns out we maxed out our cap limit in January.
When the Rep began to blame the rules governing controlled substances as being the reason for the change, I just held the receiver away from my ear so I would not be tempted to engage in the conversation any further. Or, perhaps, laugh at his tap-dancing routine. I was polite. I thanked him and hung up.
Because we used the Extra Bucks rewards to pay for OTC items, I had ignored a difficult parking situation and the long waits for service. No longer. I am now a free agent.
So, Walgreens, speak to me. I'm listening . . .
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2 comments:
Maybe, we should try Walgreens. We have gotten special service cause we are customers for so long. That is the only advantage over Walgreens. Price is the same...
Ask about the Walgreens Prescription Savings Club. I sent for a card and somehow they messed up my address. The card was returned to them. They called me and left a voice mail on my cell. Once I got the address mess cleared up, the card came right to my door. Hopefully, savings will soon be making their way as well. It's not insurance. See www.walgreens.com/wcard for terms & conditions.
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