AT&T has responded, evidently, to my previous post. Or perhaps I was one of a myriad of protesters. The wait time for Connectech service is reduced to two or three minutes as I discovered recently.
Also, they are saying again that we can have U-verse service. I am a doubter, though. Twice before we have been told that it was available. It's that fool-me-once, fool-me-twice experience.