Thursday, March 25, 2010

Our customer service represen . . .

I am a bit spoiled by the tracking systems of UPS and FedEx which state when and where a package is received by an interim facility. Then the systems let you know when the package is shipped forward and where it lands, next. The USPS provides less information: when they have the package and when the recipient does.

I have only lost one package after shipping. It was a knife sent back to Cutco for resharpening. Luckily I had insured the package and asked for delivery confirmation. So it really wasn't the post office who lost the package. Cutco did.

They sent me a brand new replacement . . .


3 comments:

ol Doc said...

What did we ever do in the days before online tracking systems allowed us to know each step in delivery? Even the USPS lets you track your mail. I guess before, we could only call UPS during 9 to 5 working hours to find out where our order was. Hasn't the world expanded since early days?

Big Ed said...

I suppose with technology when you get something neat you wonder how you got along without it. I think God has something better than technology in the world to come.

RANGER said...

It is amazing to consider the changes. How many of us can remember getting our "first" color television?

Amen, BigEd! "It's better than that."