Saturday, May 15, 2010

Trouble-what?

We haven't had issues with our internet connection for so long that it has been taken for granted that it will work. This evening I woke the laptop from its nap and discovered that it was networked but not attached to the 'net.

Troubleshot (troubleshooted?) and discovered that the network is fine. Access to outside is not. Whoa, now.

Next, I turned to AT&T's automated telephone system which reminded me that a modem power-down and computer reboot fixes most problems. I feel so silly because the automated system knows what it is talking about.

We're baaa-ack . . .

2 comments:

Zeta said...

Welcome back!

Automated systems do seem to answer the most common issues folks may encounter.

ol Doc said...

Mmmm. I have to remember that about the satellite modem. Power down... Reboot. Hokay, I can handle that....

Actually, the guy who installed the modem, dish and wiring did tell me he usually recommends turning off everything in a lightening storm. Guess that'd be the same thing.