Saturday, July 7, 2007

Events ...

The new a/c in E's room had a compressor event. It is not even a month old and had replacement surgery. The vendor picked it up on Monday the 2nd, had it over the holiday and asked if we would be home to receive it Saturday. But, we will be away Saturday, all three of us, which is unusual. S is having his own event, at Zeta and M's.

So, we expected E's a/c to be returned to us on Monday instead of today, Saturday.

Yesterday evening, E telephoned to say that his battery had died so J and I were headed out with cables when the phone rang. It was the a/c vendor. The a/c could be returned to us that evening. The vendor said he couldn't see keeping it until Monday because he knows how people need their a/c. Wasn't that thoughtful?

I stayed home and J went on the mission.

Turned out E's dead battery was 34 months old. The guarantee on it was full replacement for 36 months and pro-rated replacement after that. E's car now has a new battery. E's a/c now has a new compressor.

And most importantly, Mew is happy that there are no longer strangers in her room, working on the a/c ....

3 comments:

Anonymous said...

To say that timing is everything seems an understatement. If the vendor hadn't called just as y'all headed out to assist E. - Mew would have had strangers in her room until who knows when! Sometimes the Itty-Bitty-Kitty just has everything fall into place for her!

Zeta said...

Glad at hear E and Mew are keeping cool as they sleep in the night temperatures. AC man rules for going the extra mile for customer service.

Big Ed said...

Yeah, Mew and I slept late this morning seven, seven, oh-seven, and she didn't even move when the door opened for breakfast. If was great to sleep in ones bed again.